apk 13 Privacy Policy

When you register and use the apk 13 platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your payment details — such as your GCash or Maya account reference — solely to process deposits and withdrawals on your behalf. When you browse or use the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance. All information collected is handled in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.

The personal information you provide to apk 13 is used exclusively to operate, maintain, and improve the platform for players in the Philippines. We use your registration details to verify your identity, confirm your eligibility to play, and keep your account secure at all times. Payment information is used only to process your deposits and withdrawals through local Philippine payment channels such as GCash, Maya, and online bank transfers. Your session and activity data helps us personalise your experience, surface relevant game categories, and ensure the platform performs well on mobile devices. We may also use your contact details to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be used internally to analyse platform performance and guide product improvements. We will never sell, rent, or trade your personal information to any third party for their own marketing purposes.

apk 13 does not share your personal information with third parties except in the limited circumstances described in this section. We work with trusted payment processors and identity verification providers who are contractually required to handle your data securely and only for the purpose of completing the service they provide to us. In cases where we are legally required to disclose information — such as in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with those obligations. If apk 13 undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your data with advertising networks, data brokers, or social media platforms. All third-party service providers we engage are evaluated for their data protection practices before being granted access to any player information. Your data remains within secure, controlled environments at all times.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the apk 13 platform is encrypted using secure protocols, ensuring that your information is protected whether you are playing on mobile or desktop. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we work hard to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your apk 13 account. If you suspect any unauthorised access to your account, please contact our support team immediately through your logged-in dashboard.

As a player based in the Philippines, you have specific rights over your personal information under the Data Privacy Act of 2012. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated details in your account. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the in-platform help channel after logging in to your account. We will respond to all verified data subject requests within the timeframes required by applicable Philippine law.

apk 13 retains your personal information for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and business obligations. Account records, transaction histories, and identity verification documents are kept for the minimum period required under Philippine gaming regulations and financial record-keeping rules. When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will process the deletion of your personal data in accordance with our retention schedule and applicable law. Certain data may be retained for longer periods where required by a court order, regulatory directive, or ongoing investigation. We do not retain payment card numbers or full payment credentials beyond the point of transaction completion. For questions about how long specific types of data are kept, you may contact our support team through your account dashboard.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform. Your continued use of apk 13 after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have questions about this Privacy Policy or how your data is used, the FAQ page may have relevant answers. For direct enquiries, please use the support channel available inside your logged-in account. Related policies including our Terms and Conditions and Responsible Gaming page are also available for your reference.